Returns and Exchanges

How to Return an Item

• Sorry, in order to keep our prices low, we do NOT pay for return shipping.
• Ship your items back to:
  • Pinup Shoes
  • Attn: Returns
  • 58 White Horse Pike
  • Chesilhurst, NJ 08089
• Include Original Receipt & Reason for Return
• You can return your order up to 30 days after the purchase date.
• Items must be in the original box, unworn and in the condition you received them in.
• Once we receive your return, we will refund your credit card 100% of the cost of the item(s). 
• Shipping charges are non-refundable.
• We refund you right away, but your credit card provider may not credit your card for up-to 3 weeks.

How to Exchange an Item

• Exchange your item(s) in two simple steps
• 1st, return your item(s) using the instructions above
• 2nd, order the new item(s) from our website
• That is it! We have found that this is the fastest & easiest way for you to get the shoes you would like.